Safe Gaming Policy

Tjebet Responsible Gaming — Our Commitment to Safe Gambling

Tjebet believes gaming should bring joy to people's lives — and it can, as long as it's enjoyed responsibly. With your mental and financial well-being in mind, we provide a full set of tools and support resources.

18+
Age Limit
24/7
Support
5+
Protection Tools
Free
Tips

The 6 Pillars of Responsible Gaming

A quick overview of the tools and measures Tjebet has in place to keep you protected.

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limit. Reductions take effect immediately. Increases require a 7-day waiting period.

Session Time Limit

Set your own time limit for how long you play in one session. Once that time is up, the platform will automatically alert you or log you out.

Take a Break Feature

Need a break? Pause your account for any period from 24 hours up to 6 weeks. During the break, you won't be able to log in or place any bets.

Self-Exclusion

If you're experiencing long-term difficulties, you can close your account for anywhere from 6 months to permanently. Any attempt to open a new account during this period will be blocked.

Reality Check

At regular intervals, a summary of your total playtime and spending will be displayed on screen to help you stay aware.

Professional Support

Speak with a specialist counselor for free to help you break free from problem gambling. The Tjebet support team is always here for you.

Important Message

Gaming is entertainment — not a source of income. Only ever bet what you can afford to lose without it affecting your day-to-day life. Never gamble with borrowed money or your savings.

1 Our Commitment to Responsible Gaming

For Tjebet, responsible gaming isn't just about following rules — it's at the heart of how we operate. We want every member to enjoy their experience, and we're committed to ensuring that gaming never has a negative impact on their life.

In line with our responsible gaming policy, Tjebet monitors every member's gaming behavior. If we notice any concerning patterns, our team will proactively reach out to offer support.

We believe everyone has the right to make their own choices — but those choices should be grounded in accurate information and awareness. This page is here to give you what you need to stay protected.

2 Age Policy — 18 and Over Only

Tjebet strictly prohibits anyone under the age of 18 from using the platform. This isn't just a legal obligation — it's our moral responsibility.

  • Verification at Registration: Date of birth is verified at the time of registration.
  • KYC Process: Age is verified through a national ID card or passport.
  • Suspicious Accounts: Accounts are suspended if the holder is suspected to be underage.
  • Family Protection: Device filtering tools are recommended for parents and guardians.
Advice for Parents

Use Parental Control software on your device to prevent children from accessing online gaming sites. Always keep your Tjebet account password private.

3 Our Protection Tools

Tjebet offers a range of protection tools you can access directly from your account settings:

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Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Reductions take effect immediately; increases require a 7-day waiting period.

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Loss Limit

Set a cap on how much you're willing to lose within a given period. Once that limit is reached, no further bets can be placed.

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Session Time Limit

Set a timer for the maximum amount of time you want to play in one session. You'll receive an alert when the time is up.

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Cooling-Off Period

Pause your account for anywhere from 24 hours to 6 weeks. Use the time to clear your head.

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Self-Exclusion

Close your account for a period ranging from 6 months to permanently. No access of any kind will be possible during this time.

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Reality Check

Check a summary of your total spending and time played every hour or at set intervals. Stay aware.

How to Set It Up

To use these tools, log in to your account → go to "Account Settings" → "Responsible Gaming" section. For any assistance, Help Center View page.

4 Signs of Problem Gambling

When gaming crosses the line from entertainment into a problem, certain signs begin to appear. Watch for the following in yourself:

Overspending: You're betting beyond your set budget or borrowing money to gamble.

Chasing losses: You find yourself chasing losses by placing bigger bets to try to win back what you've lost.

Impact on Sleep & Daily Life: Gaming is causing you to neglect sleep, work, or family responsibilities.

Privacy: You're hiding your gambling from family or friends.

Emotional distress: You feel restless, irritable, or anxious when you're not playing.

Unable to Stop: You want to stop but can't — you keep coming back no matter what.

If you recognise one or more of these signs in yourself, don't wait — reach out for help. It's not a sign of weakness; it takes real courage.

5 Assess Yourself

Ask yourself the questions below. Honest answers will give you a clear picture of where your gaming habits stand:

Question 1: Did you spend more than your set budget last month?
Never Sometimes Frequently Always
Question 2: Have you taken time away from family or work because of gaming?
No Once or Twice Regularly
Question 3: Have you ever tried to chase your losses by placing more bets after a losing streak?
No Occasionally Frequently
Results Analysis

If you answered "Sometimes" or more on two or more questions, it's a good idea to speak with our support team. These things are much easier to address before they become a bigger problem.

6 Self-Exclusion — How It Works

Self-exclusion is a decision where you voluntarily request to be blocked from using Tjebet for a set period of time. It is completely confidential and can be requested at any time.

1
Log In to Your Account

Log in to your account and click the profile icon in the top-right corner.

2
Go to the Responsible Gaming Section

Go to Settings → Responsible Gaming → Self-Exclusion.

3
Select Duration

6 months, 1 year, 5 years, or permanent exclusion — choose what works best for you.

4
Confirm

Please confirm your decision. Once self-exclusion is activated, you'll be notified by email and your account will be deactivated immediately.

5
Get Support

During your exclusion period, our support team can connect you with professional counseling.

Your account cannot be reactivated before the self-exclusion period ends. Once it expires, you'll need to contact our support team and complete a mandatory waiting period before regaining access.

7 The Role of Family & Loved Ones

Sometimes family or friends notice a problem before you do. If you're concerned about a loved one's gaming behavior:

  • Listen without judgement: Raise your concerns calmly and with empathy.
  • Gather information: Learn about problem gaming so you can offer the right support when it's needed.
  • Seek professional help: If needed, consider seeking advice from a professional counselor.
  • Take care of yourself: Supporting someone with a problem can take a toll on you too. Make sure you're looking after your own well-being.
  • Report to Tjebet: If you suspect someone is underage or notice signs of problem gaming, please report it to support@tjebet.bet.
8 Where to Get Help

Problem gambling is a mental health issue, and professional help is available. Support resources are listed below:

Tjebet Support Team

24/7 live chat and email support. Help Center Visit the page or write to us at support@tjebet.bet.

Professional Counsellor

Tjebet can connect you with a professional counselor free of charge. Let our support team know.

Mental Health Support

Contact the National Mental Health Helpline in Bangladesh (Kaan Pete Roi) or your local hospital.

Family & Friends

Talk to someone you trust. Sharing what's on your mind can often make a problem feel much smaller.

9 Golden Tips for Responsible Play

Follow these habits for a long-lasting, enjoyable experience on Tjebet:

  • Set a budget in advance: Set a fixed amount before each session and stick to it.
  • Treat Gaming as Entertainment: Winning is never guaranteed — treat every bet as the cost of entertainment.
  • Take regular breaks: Take at least a 10–15 minute break every hour.
  • Don't Bet on Impulse: Avoid gaming when you're upset, angry, or under the influence.
  • Spend time on other hobbies: Make time for family, friends, and other activities alongside gaming.
  • Withdraw your winnings: After a big win, cash out a portion — don't bet it all back.
  • Don't chase your losses: Drop the idea of chasing losses with bigger bets.
Keep in Mind

Responsible gaming doesn't mean less fun — it means enjoying yourself safely for the long run. Tjebet wants you smiling today, tomorrow, and beyond.

Responsible Gaming FAQ

Straight answers to the most commonly asked questions.

Yes. Reducing a limit takes effect immediately. However, increasing a limit requires a 7 business day waiting period. This rule is in place to prevent impulsive overspending.

No. Your account cannot be accessed in any way during the self-exclusion period. If you attempt to open a new account, the system will detect and block it.

No. Seeking support is completely confidential. Only choosing self-exclusion will deactivate your account. Setting limits or speaking with a counselor has no effect on your normal gaming.

Email us at support@tjebet.bet or Help Center Let us know via live chat on the page. Our team will advise on how you can best support your loved one.

Yes. Betting may be paused during a cooling-off period, but withdrawals remain available. Your balance is completely safe.
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Play Responsibly, Win Happily

Join Tjebet and use our responsible gaming tools for a safe and enjoyable experience. Your protection is our priority.

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