Tjebet Terms & Conditions — Your Complete Guide to Using Our Services

Tjebet (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting service provider. These Terms & Conditions ("T&C") apply to the use of all Tjebet services. The platform operates under a licence granted by an international gaming authority and complies with all applicable international laws and regulations.

These T&C apply to all users — whether you access Tjebet via the website, the mobile app, or any other channel. Using our services constitutes acceptance of these terms.

• These T&C are specifically tailored for users in Bangladesh.
• In the event of any conflict with the English version, the English version shall prevail.
• Minors (under 18) are not permitted to use this platform.
• Residents of restricted countries or regions are not permitted to use Tjebet's services.

You must provide accurate and truthful information when creating a Tjebet account. Your name, date of birth, address, and contact details entered at registration must all be correct. If an account is found to have been created with false information, it will be terminated and the balance may be forfeited.

As part of KYC (Know Your Customer) verification, Tjebet may request proof of identity, proof of address, and payment method verification documents at any time. Failure to submit the required documents within the specified timeframe will result in a temporary account suspension.

• Members are solely responsible for keeping their account password confidential.
• Sharing your account with others is strictly prohibited.
• Any changes to your contact details must be updated immediately.
• If you notice any suspicious activity, report it to Tjebet Support immediately.

You can deposit on Tjebet using Mobile Pay, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳500. Deposits must be made through a payment method registered in your own name — third-party deposits are not accepted.

Withdrawal requests are typically processed within 24 hours. However, additional time may be required for KYC verification or security checks. The minimum withdrawal amount is ৳1,000.

• Withdrawals are generally returned via the same payment method used for the original deposit.
• Additional verification may be required for large withdrawal amounts.
• If a payment method is temporarily unavailable, an alternative method must be used.
• Prevailing market exchange rates apply to all currency conversions.

General rules apply to all Sports Betting, Live Casino, slots, and other games on Tjebet. Each game or betting market may have its own additional rules, which are outlined on the relevant page.

• Once a bet is confirmed, it cannot be cancelled unless a technical issue renders it void.
• Tjebet reserves the right to void any bets placed at incorrect odds due to a system error.
• If a match or event is cancelled, bets will be settled in accordance with the applicable rules.
• Tjebet is not liable for bets that fail to process during live betting due to network issues.
• All forms of arbitrage betting or sure-bet strategies are strictly prohibited.
• Maximum bet limits may vary depending on the game and market.

Tjebet reserves the right to limit any member's bet amounts and to investigate unusual betting patterns. If a member identifies an error in the system or odds, they should report it to Support immediately — not attempt to exploit it.

Tjebet offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free bets, and referral bonuses. Each bonus has its own specific terms and conditions, detailed on the bonus page.

• Once a bonus is claimed, wagering requirements must be completed within the specified timeframe.
• Not all games contribute equally to bonus wagering requirements.
• Having multiple bonuses active at the same time is generally not permitted.
• Bonuses will be automatically cancelled upon expiry.
• Winnings from free bets cannot be withdrawn directly and must be used in accordance with the applicable terms.
• Tjebet reserves the right to void bonuses and forfeit any associated winnings in cases of bonus abuse.

Tjebet reserves the right to modify, suspend, or cancel any bonus offer at any time. Separate terms may apply to specific promotional offers, and these will be stated alongside the relevant offer.

Tjebet believes gaming should be a source of entertainment, not a cause of distress. We are strongly committed to responsible gaming and genuinely care about the mental well-being and financial safety of every member.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Betting Limits: You can set a maximum bet amount for any given time period.
• Session Limit: You can set a limit on how long you play in a single session.
• Cooling-Off Period: You can take a temporary break ranging from 24 hours up to 6 weeks.
• Self-Exclusion: The option to self-exclude from the platform on a long-term or permanent basis.

If you feel you're struggling to keep your gaming under control, contact our support team immediately or Responsible Gaming Visit the page. We're always here to help.

Tjebet takes the protection of your personal information very seriously. For full details on how we collect, store, and use your data, please refer to our Privacy Policyas referenced. In addition to these T&C, we recommend reading our Privacy Policy as well.

• Your data is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• Payment information is stored in compliance with PCI DSS standards.
• Information may be disclosed to legal authorities when required by regulators.

Tjebet reserves the right to temporarily suspend or permanently close a member's account for any of the following reasons:

• Registering with false information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Exploiting system errors.
• Failure to submit KYC documents.
• Suspected money laundering or illegal activity.
• Abusive behaviour towards other members or staff.

If you have a dispute regarding a bet or payment, contact Tjebet's customer support team first. Submit a description of the issue along with any relevant screenshots and the date and time of the incident. Our team will provide an initial response within 48 hours.

• The deadline to submit a dispute is generally 30 days from the date of the incident.
• You have the right to appeal any of Tjebet's decisions to the relevant licensing authority.
• Funds related to an ongoing dispute may be temporarily placed on hold.
• Any account that initiates a chargeback will be immediately suspended and may be subject to legal action.

Tjebet's platform services are provided on an "as-is" basis. Tjebet accepts no direct liability for financial losses resulting from technical issues, internet disconnections, or other external factors beyond our control.

• Tjebet is not fully liable for issues caused by third-party game providers.
• Tjebet will not compensate for bets lost due to device or connectivity issues on the member's end.
• Tjebet's total liability under any circumstances will not exceed the total deposits made by the member in that calendar month.

Tjebet reserves the right to change, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes via email or through an announcement on the platform. Continued use of the platform following any changes will be considered acceptance of the revised terms.

The date of the latest update will always be shown at the top of this page. We recommend checking back regularly.

If you have any questions or comments about these Terms & Conditions, please get in touch. Our customer support team is available 24/7 and offers assistance in Bengali.

• Email: support@tjebet.bet
• Live Chat: Chat with us directly from any page on the platform.
• Help Center: Help Center Page View.

We typically respond via live chat within 5 minutes and by email within 24 hours. We're always ready to help resolve any issue you may have.